Protect Personal Information

We believe that the appropriate use and protection of personal information is our social responsibility, and stipulate the following personal information policy and work for thorough compliance therewith.

  • In light of the importance of protecting personal information, we have built an information security organization, established privacy policy and related regulations, and provided our employees with education and training to ensure appropriate handling and management of personal information.
  • We have consolidated systems for checking the management of personal information and responding to inquiries from customers about their private information.
  • We ask our business partners, suppliers and subcontractors that need to handle the personal information we have obtained to achieve the same level of information security.

Privacy Policy

Wacoal Holdings Corp. hereby stipulates the following policy concerning the handling and management of our customers' personal information.

  • We will appoint a person responsible for information security to every organization handling personal information within the company and clearly define the roles and responsibilities of individual employees, in an effort to ensure that such information is used and managed appropriately.
  • If we need to collect personal information, we will inform each individual of the purpose of use, as well as whom to contact with any related inquiries. We will collect personal information within the necessary scope of our stated business purpose.
  • We will not supply or disclose personal information to third parties without prior permission, unless otherwise stipulated in laws and regulations or for some other justifiable reason.
  • If we entrust the handling of personal information to a subcontractor, we will oblige the subcontractor to take the same level of information protection measures as taken by us, and exercise necessary and proper supervision to prevent the leakage of personal information.
  • We will take appropriate and reasonable measures, technically and organizationally, to prevent personal information from being lost, altered or divulged. We will endeavor to keep personal information accurate and updated.
  • If an information owner wishes to disclose, change or revise his/her information, we will respond to the request promptly after confirming that the request has been made by the appropriate person.
  • If we receive a complaint or any inquiry concerning the handling of personal information, we will take appropriate and prompt action to respond to the issue.
  • We will adhere to Japanese laws and regulations related to personal information as well as industry and other related guidelines. We also make continuous efforts to check and improve the handling and management of personal information.
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