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Handling of Personal Information

Wacoal Holdings has established the following items in regards to our handling of the personal information provided by our customers.

Personal Information Protection Policy

We believe that the appropriate utilization and protection of personal information is a social responsibility of our firm. Therefore, we will reliably promote the following efforts.

  • We will assign an information administrator for each department that handles personal information, and clarify the roles and responsibilities of our employees. Together with this, we will strive to appropriately utilize and protect personal information.
  • When requesting a principal to provide his/her personal information, we will inform him/her of the utilization purpose, our contact information, etc., and appropriately acquire and use personal information for said utilization purpose.
  • We will not disclose or provide personal information to a third party without obtaining a principal's consent, unless there is a good reason, such as the cases set forth in laws and regulations.
  • If we entrust the handling of the personal information to outsourcees, we will obligate said outsourcees to protect said information like we do by signing contracts, manage and supervise their handling, and prevent the leakage of said information, etc.
  • We will take reasonable security control in order to prevent the divulgation, falsification, leakage, etc. of personal information while endeavoring to maintain personal information accurate and up-to-date.
  • If a principal requests the disclosure, correction, utilization cease, or the like of personal information he/she has offered to our firm, we will first confirm the identity of said principal and then respond to said request within a reasonable range.
  • If we receive any complaints from principals regarding the handling of personal information, we will deal with said complaints appropriately and swiftly.
  • We will follow Japanese laws and regulations regarding personal information and guidelines of trade associations to which our firm belongs, and constantly review and strive to improve the methods to handle personal information.