Material Issues

We have established “11 materialities (material issues)” with our customers, our employees, the environment, society, and governance as targets. These will serve as our benchmarks until 2030 for our business' growth and our work to achieve a sustainable society.

Customers

Maximize the value provided to customers

Material Issues Concrete efforts toward the resolution of material issues
Enhancement of customer experience value by pursuing personalization Increasing of customer connections and learning from them to wow other customers
Creation of products that exceed expectations and are loved
Endeavoring to expand business areas Tackling challenges in new areas to support customers from every angle
Achievement of global growth to provide inspiration to customers around the world
Deepening of product quality and building of service quality Pursuit of quality control systems and quality levels demanded by the times
Contribution to SDGs.
3 Good Health and Well-Being
9 Industry, Innovation and Infrastructure
12 Responsible Consumption and Production

Employees

Achieve growth of each of our employees and establish a highly rewarding organization

Material Issues Concrete efforts toward the resolution of material issues
Growth into human resources who can expand their potential and have confidence, pride, and success Development of human resources that proactively enhance self-proficiency and take on a challenge with enthusiasm, regardless of generation or position
Building of an organization that can demonstrate great results through co-creation and collaboration Fostering of an organizational culture in which people from various positions can cooperate and achieve their missions
Continuous improvement of employees' health and health awareness Improvement of employees' mental and physical health
Contribution to SDGs.
3 Good Health and Well-Being
5  Gender Equality
8 Decent Work and Economic Growth

Environment

Preserve the environment globally for future generations

Material Issues Concrete efforts toward the resolution of material issues
Promotion of business activities that reduce environmental impact Fostering of environmental awareness among both employees and consumers
Achievement of a decarbonized society
Promotion of waste reduction
Achievement of a society of recycling resources
Contribution to SDGs.
7 Affordable and Clean Energy
12 Responsible Consumption and Production
13 Climate Action

Society

Realize a society in which everyone plays an active role in their own way

Material Issues Concrete efforts toward the resolution of material issues
Promotion of co-creation innovation to solve social issues Contribution to the improvement of women's QOL
Promotion of diversity and inclusion
Promotion of respect for human rights and CSR procurement activities
Contribution to SDGs.
5 Gender Equality
10 Reduced Inequality
12 Responsible Consumption and Production

Governance

Enhance governance toward realization of sustainable growth

Material Issues Concrete efforts toward the resolution of material issues
Implementation of highly-transparent management Maintenance and establishment of an optimal corporate governance system that will improve effectiveness
Strengthening of the risk management system Through compliance with laws and regulations and development of an organization with high ethical standards
Strengthening of organizational resilience by steadily responding to business risk
Continuous improvement of profitability and capital efficiency Execution of the management strategy and clarification of roles and authority
Contribution to SDGs.
8 Decent Work and Economic Growth
12 Responsible Consumption and Production
16 Peace, Justice and Strong Institutions
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